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Natural Disasters
We can’t control a unexpected natural disaster & major delays will occur, (snow, bad weather, flooding, Fire, Pandemic, outbreak, hurricane, or anything in this nature). We do not ship out during a Hazardous event & all shipments resume when it’s safe to do so. Please contact the the SHIPPING CARRIER ONLY for concerns about your package.
Coupon Email POLICY
Please do not message us concerning coupons. Coupons is only sent out by email to subscribers once available. If you do not receive a coupon that means NO COUPON IS AVAILABLE. If a coupon doesn’t work it clearly means it’s EXPIRED. Emailing us concerning coupons will only make us REMOVE YOU from our emails list & you will not be able to use any coupons in the future as this goes against our policy. Your future orders will all automatically be CANCELLED & REFUNDED. If you do not wish to no longer receive coupon emails you can always unsubscribe, Once you unsubscribe to our email list you will no longer receive any coupons offers. Please follow the rules to avoid being removed permanently from our mailing list & future use of coupons.
Refund & Exchange
Due to Covid-19 & Safety Precautions We don’t offer refunds or exchanges on any of our Products. Once payment is received no refunds is issued unless it's a fault of our own a refund will be issued. If a refund is ever issued at no fault of our company or because of a impatient client, shipping fee will not be refundable if the package is already in transit, $15 re-route fee will be deducted as well (to have the package shipped back to our company).
Tracking a Package
Once you receive tracking details by Email please allow 24 hours for USPS or UPS to update the package within it's system. Visit https://www.ups.com/us/en/Home.page or https://www.usps.com/ and enter your tracking number to track your package DAILY. It’s your job & very important to track your packages daily until it’s marked as delivered. Also sign up for Text Alerts with Usps or Ups to receive daily texts updates on your package status.
Order Processing Time
After sending a payment to us Allow 24-48 hours for a tracking number & payment confirmation to be sent by Email. NOTE: Please check your SPAM FOLDERS as well. Contacting us beforehand will only cause packages to Delay. We prepare packages in the order received. If you have not received a tracking number or confirmation that means we haven’t made it to your order. Allow 1-2 days. Weekends or Holidays not included. All Friday-Sunday orders ship out on Monday. We no longer ship out on the Weekends.
Order Cancellation
Once a order has been placed & paid for. A shipping label is automatically printed for the order & preparing for shipment. Please make sure that all items added to your cart is items you want to purchase. We can not cancel any paid orders that’s already prepared for shipment or we can’t add any substitutions to your order or remove any items from your order. If you forget to add a item to your cart, you will have to place a new order, with a new shipping fee. If you don’t send your full total the order will cancel.
Wrong Address & Stolen Packages
*Stolen Packages USPS: We are not responsible for stolen packages. You must file a claim with Usps by calling 1-800-275-8777 if your package is stolen or contact UPS at 1-800-742-5877. To prevent your package from being stolen you must add Signature Confirmation to your order which is a extra fee during Shipping checkout. With this service your package will not be left outside your door, USPS or UPS will have a member inside your residence to sign for the package upon delivery.
*Wrong Address USPS: We are not responsible for wrong Addresses. Keep in mind we can not get those products back if it’s delivered to someone else’s household. If you notice your Address is incorrect before your package is Out-for-delivery. You must immediately contact us by Text at 901-303-0790 & send a extra $16 or visit USPS & fill out a “Package Intercept” form online, the fee is $16.00 for this service. This service is only available if the package is NOT out for delivery. We take FULL RESPONSIBILITY for wrong Address faults of our own. Please don’t forget to include your Apartment Number when listing address. After 3 delivery attempts Usps will send the package back to us & you must wait until we receive the package before we can re-ship, You will be responsible for sending a new re-shipping fee to cover the cost. PRICES VARY depending on the weigh of your package.
*Same information above applies for UPS wrong address & stolen packages. FEES may be different. Contact UPS at 1-800-742-5877 for options or Text Us @ 901-303-0790. ALLOW 24 HOURS FOR A RESPONSE TIME.
UPS Shipping
*Allow 24 hours for tracking details to be sent by Email, please check your spam folders as well. Packages is shipped out within 24-48 hours of receiving your payment. We do not ship out on the Weekends. All weekend orders ships Monday.
*All UPS Packages ship out with Insurance. We are not responsible for stolen packages so we strongly recommended adding "Signature tracking" to your orders to prevent a package from being stolen.
USPS Shipping
First Class UNINSURED- Usually delivers within 2-3 Business days. Due to COVID-19 these packages can delay up to 21 Business days. When choosing this Method you must understand that it’s a possibility that the package can Delay up to 21 Days. Within the 21 Days please only contact USPS for Updates:
*Email USPS: USPS® Customer Service
*Call: 1-800-ASK-USPS® (1-800-275-8777) Expect longer wait times to talk to a representative now through mid-January.
*Priority Shipping INSURANCE- Usually Ships within 1-3 Business Days. Due to COVID-19 these packages can also cause delays a few days. Priority will always arrive before First-Class Packages.
*PRIORITY SHIPPING IS ALWAYS RECOMMENDED DURING COVID-19 PANDEMIC. Contact Usps number above for updates. All you need to provide is your Tracking Number which is always sent by Email.
*Note: Please do not text, email, call or DM our lines for updates on Usps tracking shipments because USPS is the only company who can assist you once the package has been handed over to them. Track your package Daily from the USPS Website for tracking purposes, we can never see more than you can from tracking. If the package is not updating contact USPS at 1-800-275-8777.
Our Payments
Payments we accept:
-CashApp: $Variety4Sale
-Zelle: Variety4Sales@gmail.com
-GooglePay: Variety4Sales@gmail.com
-ApplePay: (available upon request)
-Bluebird: Variety4Sales@gmail.com
-Step Payments: $Variety4Sales
-Chime: Variety4Sales@gmail.com
-Facebook Pay: Variety Sales
-TransferWise: (available upon request, only option we have available for International Customers, Also for Debit/Credit/Prepaid Cardholder).
Email us at variety4sales@gmail.com for information needed for sending payment to us on Transferwise now known as Wise.
We do not accept Paypal due to abuse or any other forms of payment.
-All Payment must be sent immediately after ordering or your order will automatically cancel within 30 minutes of nonpayment. PLEASE familiarize yourself with knowledge on how to use each payment method before ordering. Always use GOOGLE SEARCH or YOUTUBE VIDEOS for instructional purposes on how to send a payment for each method.
-We are not responsible for you sending payments to the wrong person. If you sent payments to either above, you sent to the RIGHT company. Allow 24-48 hours for confirmation details. We don’t offer any other payment options that’s not listed.
Customer Service
If you have any questions concerning any of our products you must click on the product to read the product description, if the question is not listed I’ll recommend you to always do a Google Search online for more research. We can’t answer any questions concerning Medical Conditions, you must contact your Medical Provider only. Please make the questions minimum so that all orders can Ship on time.
Texting & Email
If you send us a text or email please allow 24-48 hours for a response. Most texts is replied to within minutes or at our earliest convenience. If you do not get a response immediately that means we’re busy & would respond as soon as possible. Please don’t send multiple texts of the same issue before you receive a response. Note: you do not have to text, email, DM, Call & leave voicemails concerning the same issue multiple times. Only pick 1 form of communication and allow 24-48 hours for a response time. If we feel you are a Problematic client, WE HAVE THE RIGHT TO REFUSE SERVICES TO ANY CLIENTS WITHOUT ANY GIVEN REASON.
Social Media
Our Social Media Accounts is mainly for Promotional purposes. Even though our online representative is online posting & you decide to Direct Message you must allow 24-48 hours for a response time. This is for all our Social Media Accounts. Harassment, Bullying & Disrespect will not be accepted. That includes insulting comments, rude messages or anything that falls in that nature we will sadly have to Block you from contacting us due to abuse this form of communication.
Website Product Reviews
We have the right to unpublish any dishonest reviews from our Website. You can't leave a dishonest review concerning a product because you're upset about a product, upset about a late or stolen package or just out of pure jealousy or etc. Yes, we have received reviews from people who has never shopped with us & competitors who only want to hurt our business reputation. We have a 0 tolerance & Slandering is not & will NOT be allowed here at Variety4Sales. Violating & Slandering we have the right to no longer do business with you & we will remove you as a subscriber from our Website. Any orders after will only be cancelled & refunded.
International Customers
In order to purchase from us you must first download the TRANSFERWISE APP. This is the only form of payment we have available at the moment. MoneyGram & WesternUnion has been permanently deactivated due to Customer Abuse.
Shipping flat rate is $50
After ordering on our Website Contact us by EMAIL: variety4sales@gmail.com for our TransferWise Details to send payment. Or DM us on our Instagram Account @901variety4sales & request TransferWise Details to send payment.
Name
Address
City
State
Zip Code
Country
Mobile Number
*Your details must all be entered correctly in order to process your order in a timely manner.
*We are not responsible for Custom Fees. Your Packaging slip will be included with your package with the correct pricing of each product.
*Package Slip Invoice will also be Emailed or DM to you as well, to prove through Customs.
Allow 24-48 hours for a response time when contacting us.
*Shipping Is usually 7-21 Business Days but due COVID-19, Holiday Volumes & Customs trying to prove your package the Shipping times can cause delays. You must be patient.
**International Payments must be sent within 24 Hours or the order will automatically cancel for international Customers, We allow more time because it’s more work when sending a International Payment**
*All tracking will be sent to Email within 24-48 hours after payment has been received.
*We are not responsible for lost or stolen packages. You must contact the Shipper with your tracking number to file a claim.
*We Ship International with FEDEX, USPS, DHL & UPS. We always chose the most affordable method at the $50 rate. You faster shipping options you can pay for those fees as well with your Order. DM or Email us for cost of fees. Allow 24-48 hours for a response time.
NOTE: We are not responsible for any Custom Fees in your country. Some have custom fees and some don’t. Its up to the CUSTOMER to know how much custom fees in your country. THE CUSTOMER is responsible for your own CUSTOM FEES !
NOTE TO ALL: TRACK YOUR PACKAGES DAILY FOR UPDATES ONCE TRACKING NUMBER IS RECEIVED, UNTIL THE PACKAGE IS SAFELY DELIVERED. We try to 100% make everything FAIR & Policy will continue to improve & update as we grow. Thanks
